Photos will be used on our website and social media. They should be clear, not blurry, and should feature the animal we're helping without other animals in the photo and minimal clutter in the background. Ideally, we want you in the photo with the animal given that our mission is to keep pets and people together. We want to show that human-animal bond exists and is important to preserve. Because of this, please do not send pictures where the animal is halfway across the room from you and where there is no interaction between the two of you. We want to see how much you care about your pet.

Photos should be hi-resolution, 300 dpi is good (you should be able to set this resolution on your cell phone), and ideally taken in a horizontal format (turn the cell phone sideways) as it allows us to use the whole image. Thumbnail size photos will not be accepted because we can't enlarge those without pixelation.

If you are seeking help with a condition that is obvious - broken leg, eye issues, etc. - the before photo should show what is wrong. If the photo is deemed too gory for Facebook, we will ask for a second photo at that time. If your pet is suffering from an internal condition - bladder stones, cancer, etc., then please just send a good, clear image of your animal following the guidelines listed above. People want to see evidence of what we are doing and why - it goes back to making the case for the importance of what we do. Glamour shots of your pet show a perfectly healthy animal who doesn't appear to need our assistance. I know clients are prone to want to show off their pretty pets, but those photos do not represent the urgency of our mission.